Privacy Policy 

Skin Revision Clinic respects your privacy. This policy covers our website, online store and clinic services.

What we collect and why

We collect contact details, order and payment information, enquiries and booking details to provide products and services, arrange delivery, respond to you and maintain business records. For treatments, we may collect relevant skin and health history, allergies, medications, consent forms, treatment notes and photographs. Sensitive information is handled with consent where required, or as permitted by law.

Information comes from you, our service providers, records created during your care and website cookies. If necessary information is withheld, we may be unable to complete an order or provide a service.

Sharing and overseas processing

We use Shopify for our online store and Timely for bookings. Providers supporting payments, delivery, communications, analytics and administration may handle information needed for those services. We may also disclose information to professional advisers or where required or authorised by law.

Providers may process information overseas. Shopify's arrangements include Canada and the United States; other locations depend on the provider and service. See Shopify's Privacy Policy or email us with questions. Public use of identifiable treatment photographs requires appropriate consent.

Cookies and marketing

Cookies support shopping, preferences and website measurement. Analytics and advertising technologies depend on the features enabled and your privacy choices. Manage cookies through your browser and any website privacy controls. Marketing is subject to applicable consent requirements; unsubscribe through our emails or contact us.

Storage and your rights

Information is held in our clinic and business records and service-provider systems. We take reasonable steps to protect it and retain it only as reasonably needed, including for legal and recordkeeping requirements. No electronic system is completely secure.

Email us to request access or correction, or exercise other applicable privacy rights. We may verify your identity and explain any lawful reason a request cannot be fulfilled. Required recordkeeping may prevent deletion.